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Area Agency on Aging 2017 - 2021 Area Plan

Every four years, CAP Area Agency on Aging and other Area Agencies on Aging around the country develop an Area Plan, which charts the course we will follow as we seek to create an age-friendly Community. The Area Plan describes the function of the local Area Agency on Aging, presents relevant demographic trends, and outlines the major goals and objectives to be achieved over the course of four years.

Each Area Agency on Aging also prepares an annual update. Plans and updates for the North-central Idaho service area are submitted to the Idaho Commission on Aging, the State Unit on Aging for Idaho, who in turn files a State Plan on Aging with the federal Administration on Aging, all part of the Aging Network authorized by the Older Americans Act of 1965.

The 2017 - 2021 Area Plan for AAA II is available here.

To provide comment or suggestions, please submit comment about the Area Plan no later than Friday, October 12, 2018, to Jenny Zorens, Director,

Helpful Links

Idaho Caregiver Alliance Gives a Voice to Family Caregivers

More than one in four adult Idahoans assume critical responsibilities that make it possible for children and adults living with disabilities, long term illnesses and frailty to live in their home and community. These “family caregivers” are parents, grandparents, spouses, adult children and other family members who contribute more than $2 billion per year to Idaho’s economy. They coordinate and provide complex medical and mental health services and navigate financial and legal challenges. The essential role of family caregivers is often overlooked, as are the negative health, employment, and emotional impacts experienced by caregivers. The Idaho Caregiver Alliance serves as a statewide voice, convener, and catalyst for sustaining and supporting these essential providers of care. For more information on the Idaho Caregiver Alliance click here.

Need help? Idahoans Can Text 2-1-1 Idaho Careline for Resources

Idahoans can text their inquiries for information about health and human services to the 2-1-1 Idaho CareLine at 898211. 2-1-1 does not provide any direct assistance, but there are thousands of programs throughout Idaho that do, and 2-1-1- is dedicated to connect callers to that information. 2-1-1 Idaho Careline is staffed from 8 a.m. to 6 p.m. Monday through Friday, excluding state holidays, and has a statewide database with more than 4,500 resources. For information about 2-1-1 Idaho CareLine, dial 2-1-1 on your phone, text your zip code to 898211, go to, or read more in the 211 informational flyer.

Senior Legal Hotline Available to Idaho Seniors

The Senior Legal Hotline’s hours are Monday through Friday, 9 a.m. to 4 p.m, MST.

To contact the Senior Legal Hotline, seniors can call toll free, 1-866-345-0106, or 208-345-0106 in the Boise area, or TTY (Deaf and Hearing Impaired) 1-800-245-7573.

The Hotline serves any Idahoan aged 60 and older with civil legal questions regarding Medicaid, Social Security, long term care, guardianships, advanced directives, grandparents rights, elder abuse, family law, consumer law, and housing, among others.

New Anti-Fraud Hotline and Enhanced Website to Assist Seniors

The hotline makes it easier for senior citizens to report suspected fraud and receive assistance. The hotline is staffed by a team of committee investigators weekdays from 9 a.m. to 5 p.m. EST. The investigators will directly examine complaints and, if appropriate, refer them to the proper authorities. Anyone with information about suspected fraud can call the toll-free fraud hotline at 1-855-303-9470, or contact the committee through its website, located at

Idaho Legal Aid Services Online Intake System

Idaho Legal Aid Services, Inc. is pleased to announce the launch of their Online Intake System. Prospective clients can now apply for services at any time. This interactive application will guide users through the application process and provide them with supplemental materials and referrals. Please visit or call (208) 336-8980 with any questions.